#ATT WIRELESS INSURANCE CLAIM HOW TO#
#ATT WIRELESS INSURANCE CLAIM CRACKED#
#ATT WIRELESS INSURANCE CLAIM FULL#
#ATT WIRELESS INSURANCE CLAIM CRACK#

This is for post-warranty defects.Įven so, there seems to be a lot of caveats with this coverage. Battery repair or replacementīroken phone insurance also covers replacing or repairing your phone’s battery. On the other hand, if you’ve broken the phone in a way that it can’t charge or the power or volume buttons don’t work, then game on–you can file an insurance claim for a replacement phone. However, as I learned when trying to submit a claim for my daughter’s iPhone XR, having a physically broken phone doesn’t qualify you for a claim.

#ATT WIRELESS INSURANCE CLAIM FULL#

Then you’ll need to submit a full claim to get a whole new phone.

#ATT WIRELESS INSURANCE CLAIM CRACKED#

Cracked screen coverage doesn’t cover everythingīut if you’ve cracked the front and the back of your phone, the cracked screen repair doesn’t apply.

#ATT WIRELESS INSURANCE CLAIM CRACK#

So, if you or a child drop and crack the front screen–and then do it again–you can get it repaired as many times as needed. The cracked screen repair benefit is unlimited. You’ll pay a $29 deductible, and you may be able to get your screen repaired that very same day. If you have cracked the front screen on your phone, you’re good. With the Verizon broken phone insurance, you can put in a claim to repair a cracked screen. Verizon broken phone insurance covers cracked screen repair That way you’ll know what to expect.īut, as promised, I wanted to go over what’s covered under a phone insurance policy with Verizon. However, having broken two phones–and submitted claims for them–I can give you a step by step overview of how the whole process works. I’ve never lost a phone or had one stolen, so I can’t offer a first-person review of how that all works. In addition to broken phones, this so-called Verizon Wireless Mobile Protect Multi Device phone insurance policy actually covers lost and stolen phones, too. I’m the one who filed our very first insurance claim with Verizon for a broken phone. No, they’ve been awesome about taking good care of their phones. Ironic, isn’t it, that it wasn’t my daughters who needed the phone insurance. Then, I shattered my phone and bent the frame. I have to admit that having this insurance felt like a waste of money each month. What’s ironic is that as soon as we started paying for broken phone insurance, we had no broken phones. In two years we’ll pay $1200–or a bit more than the price of the newest iPhone. So, in a year, we’ll pay $600 for a what if scenario. It costs $50 a month and covers the four smartphones on our account. We just happen to have four phones on our plan. They offer insurance for single devices, too. Technically, Verizon Wireless calls it Verizon Mobile Protect Multi Device. I keep calling this the Verizon broken phone insurance. How much this broken phone insurance costs Once you’ve laid out cash for two new phones in a year, that broken phone insurance doesn’t seem so expensive after all. Nonetheless, you know how expensive smartphones are. Yes, our daughters should have been more responsible. Suddenly, we were replacing phones left and right. Another slipped out of their hands and tumbled down a flight of stairs. Teenagers and smartphones are a bad combinationĪnd then, well, teenage things happened with the phones. Then our teenage daughters got cell phones. I mean, my husband and I had our phones for years and had never broken them. It just seemed so expensive for a “what if” scenario. Why we added Verizon broken phone insuranceįor the longest time I’d avoided getting insurance for our mobile phones. On the other hand, if I’m wrong, do let me know. So, I can only speak from my experience.īut I would imagine that AT&T, Sprint, T-Mobile, Cricket, Boost and other wireless carriers offer a similar insurance program and claim process. Also, let me explain why we decided to add broken phone insurance to our Verizon Wireless account.įYI, since getting our first mobile phone, we’ve only ever had Verizon Wireless as our mobile phone carrier.

#ATT WIRELESS INSURANCE CLAIM HOW TO#

So I thought I’d walk you through the steps on how to file a Verizon Wireless broken phone claim.īut before I do that, let me explain how the insurance plan works with Verizon Wireless. How phone insurance should cover this claimīecause we’d opted to get phone insurance on our Verizon Wireless account, I knew I could file a claim for my broken phone. Word to the wise–only take your iPhone out of its Otterbox on carpet. That left it so I couldn’t charge the phone. And when it hit the ceramic floor, it shattered. And then I dropped my iPhone, without its protective Otterbox case on it. I was in the kitchen with a ceramic tile floor. So far, that doesn’t sound so bad, right? But here’s where I made the mistake. You see, I’d gotten some water in the Otterbox case, and I didn’t want to take a risk of the water damaging my phone.

I was in the kitchen and had just taken the Otterbox off my iPhone. The first time I had to file a Verizon broken phone insurance claim was a few years ago.

Att wireless insurance claim